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April 13th, 2017
FOR IMMEDIATE RELEASE
Huebsch Names Teddy Galloway Store Owner of the Quarter
Commercial laundry equipment manufacturer Huebsch® has named Teddy Galloway the latest recipient of its Store Owner of the Quarter award. Since buying his first store in 2002, Galloway has not slowed down in building a stable of 10 locations in South West Virginia and East Tennessee.
“Teddy is a prime example of what success in the laundry business looks like,” said Kathryn Rowen, North American sales manager for Huebsch. “He has selected the right locations, worked extremely hard, and kept the focus always on providing an excellent customer experience. The kind of owner we are proud to work with.”
Galloway is a strong believer in everything happening for a reason, including the serendipitous meeting with his laundry equipment distributor, Stan Bradley at Laundry Systems of the Carolinas. He was visiting a sandwich shop over his lunch, when a friend hollered and waved him over to introduce him to Bradley, who was discussing a laundromat retool with the friend. A week later, Galloway became interested in buying that laundromat and Bradley was his first call.
Since that first meeting, Bradley has become far more than a distributor supplying Huebsch equipment to Galloway as he grows his portfolio of stores; he has become a trusted friend.
“It’s more like an unwritten partnership,” Galloway said of the relationship with Bradley and Laundry Systems of the Carolinas. “Whenever I have needed something, they have gone out of their way to help. I wouldn’t be where I am today if it wasn’t for Laundry Systems.”
Galloway has grown his business both by retooling existing stores as well as through new construction. On both fronts, Huebsch equipment and Huebsch Financial Services have been trusted allies.
Previously, he worked in the engineering department of a coal company, but when his business grew to four locations, he decided to leave his job and focus on the business full time.
Half the stores in rural locations are open 24/7, while the other city-based businesses are open 6 a.m. to 10:30 p.m. All, however, are customer-focused as Galloway’s goal is to create a family-friendly atmosphere, where his customers get the “biggest bang for their buck.” That includes an emphasis on “big” machines. More than 50 percent of the washers (and 100% of dryers) in his stores are of the large, multi-load variety because “that is what customers want and look for.”
While Galloway is quick to point out there are no guarantees in this business, the support of his family (wife, Amy; and sons, Ethan and Thomas) has helped make him successful, along with the partnership of Bradley and Laundry Systems of the Carolinas.
Introduced in 2014, Store Owner of the Quarter recognizes Huebsch store owners who have excelled in entrepreneurism, technology adoption, innovation and superior customer and community service.
For more information on Huebsch and its distributors – a network that earned the highest Overall Distributor Quality Score in a 2014 Leede Research Customer Value Analysis – visit Huebsch.com/contact or call 1-800-553-5120.
Media contact: Randy F. Radtke, 920-749-4309, or firstname.lastname@example.org
March 21st, 2017
FOR IMMEDIATE RELEASE
Speed Queen® Laundry Manufacturer Announces Winner of the Art of the Journey Contest
Florida laundromat owners receive $100,000 grand prize
RIPON, Wis. – (March 21, 2017) – Speed Queen® laundry manufacturer, a leading provider of commercial laundry equipment, has named multi-store owners Bob and Donna Wallner the winners of the Speed Queen Art of the Journey contest. Representatives from the commercial laundry manufacturer and the Wallners’ equipment distributor, Statewide Laundry Equipment, surprised the brother and sister business partners with the $100,000 grand prize.
“Bob and Donna Wallner have been in the industry for many years and understand the importance of reinvesting in their business,” said Jeff Harvey, brand manager, Speed Queen Financial Services (SQFS). “Over the years, as they have expanded their business to multiple stores, the Wallners have seen the benefits purchasing new equipment provides their laundromats, including attracting new customers, increasing profitability and decreasing utility expenses. Bob and Donna have partnered with Speed Queen Financial Services for more than a decade and we are thrilled to reward them for their hard work and dedication to their business by presenting them with the Art of the Journey contest grand prize.”
Harvey was joined by Brittany Pettineo, Rusty Parks and Jim Rogers of Statewide Laundry Equipment and Jim Rosenthal, Speed Queen Commercial North American sales manager at Crystal Clean Coin Laundry in Orlando, Fla. to surprise Bob and Donna with the $100,000 check.
“We are so excited that we’ve been selected as the winners of the Speed Queen Art of the Journey contest,” said Donna, who created the winning artwork, a collage of the Wallners’ first store made entirely of dryer lint. “This portrait represents the beginning of our journey in the laundry business, one which we continue to travel with our partners from Statewide and Speed Queen laundry manufacturer.”
“Installing new, efficient equipment that provides our customers with more options to customize their laundry cycles has helped make our stores successful,” continued Bob. “Speed Queen Financial Services has made it possible to continue to replace equipment and improve our stores in an easy and manageable way.”
“The Wallners are passionate about growing their business, serving their customers and community and championing the laundry industry,” concluded Rosenthal. “There is no one more deserving of this recognition.”
This is the third annual contest Speed Queen laundry manufacturer has held that rewards a store owner for exceptional customer service and for reinvesting in their business. Laundromat owners who reinvested in their store with at least $2,500 of new, state-of-the-art Speed Queen equipment financed through SQFS were eligible to enter the 2016 Speed Queen Art of the Journey contest by uploading an original piece of art – photo collage/montage, video, poem, drawing or painting – that showcased their unique journey into the industry.
For more information regarding Speed Queen laundry manufacturer, call 1.800.590.8872 or visit www.SpeedQueenCommercial.com.
Media contact: Randy Radtke, 920-748-4309, Randy.Radtke@alliancels.com
More about Speed Queen:
Speed Queen offers laundry managers a full-line of reliable and durable commercial laundry equipment. As an industry leader, Speed Queen is dedicated to providing its market expertise to help increase efficiencies in on-premises laundries. The company offers Speed Queen Financial Services, which provides a continuum of stable, long-term capital solutions specifically for the laundry industry. The brand is an entity of Ripon, Wis.-based Alliance Laundry Systems LLC, a leading global manufacturer of commercial laundry products and provider of services for laundromats, multi-housing laundries and on-premises laundries. To learn more, visit www.SpeedQueenCommercial.com.
More about Statewide Laundry Equipment:
Statewide Laundry Equipment, with locations in Miami, Orlando, Tampa, and Jacksonville has been serving the state of Florida, Southern Georgia, the Caribbean, South America, Central America and other export markets for more than 35 years. Statewide specializes in the development, construction and refurbishment of new and existing coin/card laundries, on-premise laundry applications and multiple housing laundry solutions.
To learn more, visit www.statewidelaundry.com.
January 4th, 2017
FOR IMMEDIATE RELEASE
PWS – The Laundry Company Opens 3,000th Laundromat
State-of-the-Art Laundromat Marks Milestone for Largest Distributor in North America
South Gate, CA – (Jan 4, 2017) – PWS – The Laundry Company (PWS Inc.), the nation’s premier distributor and broker to the commercial laundry industry, announced the opening of its 3,000th laundromat, thereby solidifying its status as the most prolific developer of new laundromats in the country. The SpinCycle Laundry Lounge, an ultra-modern store located at the company’s headquarters in South Gate, CA, is the product of 48 years and three generations of commercial laundry expertise and features the industry’s latest equipment technologies, along with upscale furnishings and amenities.
The intent behind the new store is twofold: first and foremost, to provide a superior laundry experience to members of the South Gate community and, secondarily, to gather data to allow PWS to enhance the user experience for existing and future laundromats. In furtherance of the first goal, the new laundromat, located next to PWS’s newly renovated headquarters, was painstakingly constructed to enhance the customer experience. Specifically, the interior, which more closely resembles a coffee shop than a traditional laundry, includes couches, large TVs, countertop space for laptop usage, 25 feet high exposed wood ceilings and free wi-fi. While it may have the feel of a local coffee shop, the high quality of the equipment cannot be overstated. The 3,400 square foot store is equipped with the latest Speed Queen washers and tumble dryers, the world’s premier commercial laundry equipment, and includes over 1,400 pounds of wash capacity. The sophisticated machine controls feature the best technology in the industry with large graphical displays and options to modify and customize wash cycles based on personal preferences.
In furtherance of the second goal, PWS has taken a number of measures to ensure that this laundry is a learning platform for the company. To this end, the laundry is equipped with smart technology which gathers market intelligence. This technology will provide PWS with invaluable data which will be utilized to best serve the nation’s laundry customers. Additionally, the store is equipped with two-way mirrors so PWS can observe customers use of the space and interactions with equipment and store staff. These observations will be used to develop tools to help laundromat owners improve their customers’ experiences, incorporate new revenue streams, and train and manage store employees. Lastly, all employees of PWS’s South Gate office will spend time working in the laundromat and interacting with laundry customers. PWS believes that the best way for a business to differentiate itself is through providing an exceptional customer experience, which starts with a deep comprehension of customer behaviors and expectations.
“Today’s laundry customer is much more selective than in years past,” said Brad Steinberg, Co-President of PWS. “It is a competitive retail environment and the stores that will flourish are the ones that provide the best experience for the customer. Being able to observe consumers in the laundromat and gauge their response to new services and amenities will help us provide our PWS customers, who own and operate coin laundries, market insights that will help them be more successful.”
“We appreciate the investment PWS is making in our community,” said South Gate Mayor W.H. (Bill) De Witt. “Since deciding to relocate its headquarters here, PWS has demonstrated a real commitment to the City of South Gate by completely renovating a city block, commissioning a piece of public art, contributing funds to our local library and now providing our residents with this remarkable, modern laundry.” The art Mayor De Witt mentions is a 55-foot mural titled Azalea Pride by artist Don Lampkin, which highlights the unique and storied history of the city of South Gate.
PWS was established in 1968 by three of the most influential entrepreneurs in the coin laundry industry: Morton Pollack, the pioneer of coin laundry resale; John Wickham, the exclusive distributor of Speed Queen commercial laundry equipment in Southern California and Southern Nevada; and Bernie Steinberg – the originator of Launderland “turn-key” coin laundries. In the decades since then, under the current leadership of Brad Pollack and Brad Steinberg, PWS has grown to become the largest distributor of commercial laundry equipment and parts and the largest broker of existing laundromats in the United States. And, at 3,000 and counting, PWS is assuredly the most successful developer of new laundromats in North America. PWS is also the exclusive California and Nevada Speed Queen distributor. PWS and Speed Queen, two iconic American brands in the laundry industry, have been partners for more than 48 years and together have had a significant impact on the laundry industry.
For more information visit www.pwslaundrywest.com.
Media contact: Brad Steinberg, email@example.com or 323-490-1879
Founded in 1968, PWS is the largest distributor of commercial laundry equipment and commercial laundry replacement parts in the United States. Additionally, PWS is the nation’s premier developer of new laundromats and broker of existing laundromats. With offices in South Gate, Redwood City, San Diego and representation in Nevada, PWS exclusively sells Speed Queen washers and dryers and parts from all major manufacturers through their industry leading pwslaundrywest.com.