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Archive for the 'Huebsch' Category

Laundry Machinery Distributor of the Year

Wednesday, June 14th, 2017

 
FOR IMMEDIATE RELEASE
 
 
Laundry Machinery Distributor of the Year
 
 
Huebsch presented Metropolitan Laundry Machinery Sales Inc. with its highest Huebsch Names Metropolitan honor – the 2016 Distributor of the Year – at a ceremony held June 5 at the Foundation Room inside the House of Blues at Mandalay Bay Hotel in Las Vegas. This is the 13th time the company has won the award.

“Huebsch distributors consistently lead our industry in quality of service to customers,” said Kathryn Rowen, North American sales manager for Huebsch. “So in winning this honor for the 13th time, Metropolitan truly stands out as the best of the best.”

That “best of the best” position showed in the company also winning awards for:

  • Top Sales Achievement
  • Top Regional Sales Growth (Northeast)
  • Million Dollar Distributor

“Marc (Katzman) and the entire team at Metropolitan embody the level of professionalism that exemplifies who a Huebsch distributor is,” Rowen said. “They go above and beyond to partner with their customers every day, and it shows in their performance year after year.”

Metropolitan last won the Huebsch Distributor of the Year Award in 2012.

“This award is an incredible honor, and one that is earned by every member of the staff at Metropolitan,” said Marc Katzman, president and chief operating office of the distributorship. “We pride ourselves on representing the Huebsch brand with the highest level of integrity. Each day, we work to earn the trust and respect of our customers with every interaction, whether it’s in sales, service, parts, or answering questions over the phone.”

 

Based in Richmond Hill, NY, and serving the Northeast since 1968, Metropolitan Laundry Machinery is the largest Huebsch distributor in North America. The company also has a branch office in Union, NJ.

 

For more information on Huebsch and its distributors – a network that earned the highest Overall Distributor Quality Score*– visit Huebsch.com/contact or call 1-800-553-5120.

 

To learn more about Metropolitan Laundry Machinery Sales Inc., visit www.metropolitanmachinery.com or call 718-441-4000.

 

*In a 2014 Leede Research Customer Value Analysis

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Media contact: Randy F. Radtke, 920-749-4309, or randy.radtke@alliancels.com

Huebsch Names Teddy Galloway Store Owner of the Quarter

Thursday, April 13th, 2017

FOR IMMEDIATE RELEASE
 
 
 

Huebsch Names Teddy Galloway Store Owner of the Quarter

 
 
Commercial laundry equipment manufacturer Huebsch® has named Teddy Galloway the latest recipient of its Store Owner of the Quarter award. Since buying his first store in 2002, Galloway has not slowed down in building a stable of 10 locations in South West Virginia and East Tennessee.

“Teddy is a prime example of what success in the laundry business looks like,” said Kathryn Rowen, North American sales manager for Huebsch. “He has selected the right locations, worked extremely hard, and kept the focus always on providing an excellent customer experience. The kind of owner we are proud to work with.”

Galloway is a strong believer in everything happening for a reason, including the serendipitous meeting with his laundry equipment distributor, Stan Bradley at Laundry Systems of the Carolinas. He was visiting a sandwich shop over his lunch, when a friend hollered and waved him over to introduce him to Bradley, who was discussing a laundromat retool with the friend. A week later, Galloway became interested in buying that laundromat and Bradley was his first call.

Since that first meeting, Bradley has become far more than a distributor supplying Huebsch equipment to Galloway as he grows his portfolio of stores; he has become a trusted friend.

“It’s more like an unwritten partnership,” Galloway said of the relationship with Bradley and Laundry Systems of the Carolinas. “Whenever I have needed something, they have gone out of their way to help. I wouldn’t be where I am today if it wasn’t for Laundry Systems.”

Galloway has grown his business both by retooling existing stores as well as through new construction. On both fronts, Huebsch equipment and Huebsch Financial Services have been trusted allies.

Previously, he worked in the engineering department of a coal company, but when his business grew to four locations, he decided to leave his job and focus on the business full time.

Half the stores in rural locations are open 24/7, while the other city-based businesses are open 6 a.m. to 10:30 p.m. All, however, are customer-focused as Galloway’s goal is to create a family-friendly atmosphere, where his customers get the “biggest bang for their buck.” That includes an emphasis on “big” machines. More than 50 percent of the washers (and 100% of dryers) in his stores are of the large, multi-load variety because “that is what customers want and look for.”

While Galloway is quick to point out there are no guarantees in this business, the support of his family (wife, Amy; and sons, Ethan and Thomas) has helped make him successful, along with the partnership of Bradley and Laundry Systems of the Carolinas.

Introduced in 2014, Store Owner of the Quarter recognizes Huebsch store owners who have excelled in entrepreneurism, technology adoption, innovation and superior customer and community service.

For more information on Huebsch and its distributors – a network that earned the highest Overall Distributor Quality Score in a 2014 Leede Research Customer Value Analysis – visit Huebsch.com/contact or call 1-800-553-5120.

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Media contact: Randy F. Radtke, 920-749-4309, or randy.radtke@alliancels.com

Tennessee Laundromat Owner Named Huebsch® Store Owner of the Quarter

Monday, December 19th, 2016


 
 
FOR IMMEDIATE RELEASE
 

Tennessee Laundromat Owner Named Huebsch® Store Owner of the Quarter

 

RIPON, Wisconsin (December 19, 2016)Huebsch® commercial laundry equipment manufacturer, provider of unrivaled customer service through the industry’s top-rated distributor network, has named Mark Hickey the latest recipient of its Store Owner of the Quarter award. With the support and advice he received from his distributor, huebsch-img_1447and by replacing outdated machines with new durable Huebsch equipment, Hickey’s two Spin City laundromats have become very successful businesses.

“Hickey is an accomplished laundromat owner and is dedicated to providing quality customer service,” said Kathryn Rowen, Huebsch North American sales manager. “Hickey always puts his customers first and goes out of his way to make them feel welcome. We look forward to building this partnership with Hickey and watching his businesses continue to grow.”

Prior to investing in laundry, Hickey used his accounting degree to work his way up to treasury manager for Circuit City in Richmond, VA. In 2009 the company closed and he decided to move back to Memphis to be closer to his family and began researching potential investment opportunities that would provide a stable income during the recession.

Following his research, Hickey made the decision to purchase a laundromat and he turned to Mike Leake from Memphis-based Larry & Mike’s Laundry Services for guidance. Leake helped Hickey find and evaluate a number of existing laundromats that were available for sale, and Hickey purchased two stores – one in Millington, Tennessee and one in Horn Lake, Mississippi.

Hickey needed to replace some of the equipment right away and wanted tohuebsch-img_1439 feature a single brand of equipment in his stores. Leake recommended Huebsch equipment, due to the quality of the machines and the manufacturer’s dedication to providing an innovative suite of products.

“There were already a few Huebsch machines in my stores and they were more durable and efficient compared to the other equipment,” Hickey said. “Mike Leake helped advise me on the equipment, as well as many other important decisions I needed to make in order for my laundromats to succeed.”

A few years after acquiring his laundromats, Hickey decided he wanted to move his businesses to new buildings to improve the look and feel of his stores. Hickey worked closely with Huebsch Laundry Design services to determine the best layout for his stores, as well as Huebsch Financial to finance his equipment replacement in order to provide the best mix of machines for his customers.

Both new stores were designed to provide customers with plenty of space. Hickey also offers a variety of amenities to make the experience at the new Spin City stores more enjoyable, including free Wi-Fi, wash-dry-fold service and vending machines, as well as an ATM at the Horn Lake store.

“The existing customers are happy with the new locations and new  customers are drawn to huebsch-img_1430the businesses due to the extra space, amenities and Huebsch equipment,” shared Hickey.

With hard work and Leake’s industry expertise, Hickey has created an incredibly successful laundry business.

“Mike Leake really took me under his wing when I was getting started and I’m so grateful for his continued support over the years,” Hickey concluded. “He’s been a great partner.”

Introduced in 2014, Store Owner of the Quarter recognizes Huebsch store owners who have excelled in entrepreneurism, technology adoption, innovation and superior customer and community service. Read Hickey’s story and others at

 

 

Huebsch.com/News/Store-Profiles.

For more information on Huebsch and its distributors – a network that earned  the highest Overall Distributor Quality Score in a 2014 Leede Research Customer Value Analysis – visit Huebsch.com/contact or call 1-800-553-5120.

Media contact: Meghan Campbell, 414.292.0217 or mcampbell@n-s.com

About Huebsch:

Since 1907, Huebsch has manufactured durable commercial laundry equipment engineered for efficiency, reliability and optimal performance. Commercial laundry is our focus and we back our equipment with an industry-leading warranty. Our equipment is supported by a network of knowledgeable distributors and service professionals who provide unparalleled customer service and support. As the industry’s top-rated distributor network, our distributors form long-lasting relationships with our customers to meet their unique business needs and offer customized solutions throughout every step of their journey to help their business expand and thrive. Our customers further benefit from an extensive set of financing options provided by Huebsch Financial. Huebsch is part of the Alliance Laundry Systems LLC family of brands. Alliance is the leading global manufacturer of commercial laundry equipment and provider of services to laundromats, multi-housing laundries and on-premises laundries. To learn more about Huebsch, visit Huebsch.com.

 

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