Testimonial

Quote:

Mike Coons VP/National Sales Manager Standard Change-Makers, Inc. Indianapolis, IN

 

Standard Change-Makers has been advertising on Coinwash.com for a little over four years. It has been money well spent. With the growth of the internet over the last several years as a primary research tool, Coinwash.com provides us with the best marketing and advertising opportunities possible: Personal Recommendation of Industry Experts.

The Bulletin Board is a community of owners, operators, distributors and other knowledgeable people that are active in the coin laundry community. When they recommend your products, that carries weight with others in the industry looking to invest or improve their businesses. There are other vehicles for our advertising dollars, but our return on investment in Coinwash.com has paid for itself many times over.

On top of all that, throw in the privilege of working with Kitty, Jonathan and the gang at Coinwash.com – you can’t beat it! Thanks for helping us get the word out.

Mike Coons

VP/National Sales Manager

Standard Change-Makers, Inc.

Indianapolis, IN

Laundrylux hires Regional Business Manager Paul Landori

August 9, Inwood, New York – Laundrylux®, formerly Bermil Industries, which distributes and markets Wascomat® and Electrolux® laundry equipment in North America, has hired Paul Landori as its Regional Business Manager for Canada. Mr. Landori is charged with managing the region’s current dealer network, while developing the Canadian Coin and OPL business through education and promotion of the Wascomat and Electrolux brands.  

Landori joins the Laundrylux team with more than 20 years of progressive account management roles in the Consumer Electronics and Packaged Goods industry. Mr. Landori has extensive experience in sales and marketing, specifically brand positioning and channel management with national and regional retailers such as Wal-Mart and Costco. His most recent accomplishments include being named Wal-Mart’s 2007 Vendor of the Year, and receiving Costco’s Greatest Vendor Growth award over a three-year period. Mr. Landori is a bilingual graduate of Concordia University in Montreal where he earned a BA degree in Economics.

Based in Toronto, Ontario, Landori is thrilled to be part of a vibrant and growing industry as well as joining the industry leader.

 “Laundrylux’s success lies in its pioneering ways,” commented Landori. “The Company consistently invests in its infrastructure and in the industry as a whole. What’s more, a momentous partnership with Electrolux, a well-established brand, affirms that Laundrylux is the dominating force in the industry. This is the place to be and I’m excited to leverage my skill set and contribute to Laundrylux’s overall continued success.”

Landori has only been with the company a short time, but Laundrylux is already seeing postive results. “Paul’s background, history of achievement, plus, his keen understanding of world-class brands makes him perfectly suited to carry on the success we are experiencing with the Wascomat and Electrolux brands in the Canadian market,” expressed David Selib, Laundrylux’s Vice President of Marketing, National Sales. “Paul’s made a seamless transition into the industry and his contributions have been immediately felt.”

Mr. Landori looks forward to developing an even greater appreciation of the laundry industry as he implements regional strategies and establishes close working ties with Laundrylux dealers and coin laundry professionals. I’m excited to use my experience to add value to Laundrylux and our dealer network,” he concluded.  “It’s a great feeling knowing I’m part of a progressive organization that cares enough about its customers to offer the very best in equipment, technology, and service.”   

Wascomat® and Electrolux® Professional laundry products are distributed in North America by Laundrylux®. The company offers state-of-the-art commercial laundry and wetcleaning equipment for the vended and OPL markets, as well as financing solutions and business planning support. Wascomat and Electrolux products are world-renowned for exceptional quality, durability, and water and energy efficiency. To learn more, visit www.laundrylux.com.

###

Dawn Nagle
Marketing Director
LAUNDRYLUX®
461 Doughty Blvd.
Inwood, NY 11096
tel: (516)371-4400 x123
fax: (516)371-4204

www.laundrylux.com 

Distributors of Wascomat® & Electrolux®
Professional Laundry equipment

For best performance and reliability, always use genuine  Electrolux and Wascomat spare parts!

7.27.2010

For immediate release:

Livonia, MI

Hamilton Engineering awarded U.S. Patent for Companion Water Heater CWIS™ design

Hamilton Engineering was recently awarded U.S. Patent 7, 735, 458 B2 for their Cold Water Injection System (CWIS™) contained within their Companion™ Water Heater and optional on all of their hot water storage tanks.

The CWIS™ insures the highest efficiency possible in the water heating system by ensuring all of the coldest water enters the heater first, while eliminating any flow restriction or pressure drop on the hot water being supplied to the laundry so common with other instantaneous or on demand water heaters.

The Hamilton Companion™ water heater  is a self contained, high efficiency condensing hot water system that incorporates a space saving design, stainless steel or glass lined storage tank, with the integral Cold Water Injection System (CWIS™) assembly. The CWIS™ affords the EVO water heater the ability to operate at, or very near, it’s 99.8% rated efficiency under all operating conditions, by keeping the coldest water possible entering the heat exchanger. Savings over conventional tank type water heaters are substantial, and the life expectancy as much as three times greater.

Models are available currently from 136,000 BTU to 630,000 BTU and 80 to 160 gallons of storage capacity.

For more information, call Hamilton Engineering at 800.968.5530 or email sales@hamiltonengineering.com

6.28.2010

For immediate release:

Livonia, MI

Hamilton Engineering welcomes Southeast Regional Sales Manager!

Hamilton Engineering is pleased to announce the addition of Southeast Regional Sales Manager Robert Westley.

Robert has over 30 years of experience in the HVAC/R and plumbing industry, focusing on the design, application, sizing, and sale of capital equipment. He was previously an Applications Manager for a water chiller manufacturer.

Please join us in extending Robert a warm welcome!

For more information, call Hamilton Engineering at 800.968.5530 or email sales@hamiltonengineering.com

Duncan Fabricating Company has over fifty years experience in building only commercial appliance outlet centers. These units are a complete appliance outlet package designed for ease of installation, durability, and a clean, custom look.

We carry both US and Canada UL listings and all electrical systems are wired to the current National Electrical Code. The water supply and drain systems will be built to comply with all major plumbing codes as well as state and local variations or addendums of these codes

Each unit carries a serial number and can be financed and depreciated just as other laundry equipment.

All materials are guaranteed against defects for one year, all workmanship is guaranteed for five years.

Duncan Fabricating Company has set the standard and nomenclature for appliance outlet centers since the first Duncan installation by JB Duncan in Mobile, Alabama in the mid fifties… and the business is still family owned and operated. All units are still built completely by hand. We keep a rotating, complete record set of all notes, build specifications, and invoicing of 20 years.

We welcome any feedback, positive or negative, from all distributors and store owners. This is the only way we can be certain we are giving you the best in bulkead production and service.

Sincerely,

John B Duncan

Coinwash wants to know are you going to Clean Show 2011

We want your opinions on should Coinwash.com go to the Clean Show in Vegas

This is not Cheap for the little guy…

We have had a Great time with our Members and signed up many New members too.

But is it worth the MONEY to you.

Or should we put the money back into Coinwash.com

Please Click Here

Thank you,

Jonathan C. Jablons President

Coinwash Corp. / Coinwash.com

Coinwash wants to know are you going to Clean Show 2011 ?

Does Coinwash.com supply enough information on new machines not to go…?

Are you going to the Clean Show in Vegas …?

Do you want Coinwash to have a booth at the Clean Show…?

In all honesty is it worth the money $$$$$$ to go…???

Did you go to the Clean Show to make any purchases…?

You can make multiple choices on this Poll Please Click Here

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CLEANSHOW2011.COM , CLEANSHOW2011.INFO , CLEANSHOW2011.ORG,

FOR IMMEDIATE RELEASE;

Martha Paradis
American Dryer Corporation
Marketing Manager
T. 508.678.9000
E. mparadis@amdry.com

American Dryer Corporation Awards SEBCO Laundry Systems the Prestigious Premier Partner Award

Green Brook, New Jersey – May 15, 2010 – American Dryer Corporation (“ADC”) awarded SEBCO Laundry Systems it’s prestigious Premier Partner award at the SEBCO facility in Green Brook, New Jersey. The Premier Partner award was instituted in 2007 to celebrate the achievements of a highly select group of ADC distributors. A Premier Partner is one whose integrity, service, and loyalty exceed their customer’s expectations every day. As ambassadors of the ADC and the ADC brands, Premier Partners deliver the very best laundry equipment and service in their markets.

About ADC: American Dryer Corporation designs and manufactures energy-efficient drying solutions for commercial coin-operated, on-premise and industrial laundry markets in over 90 countries worldwide. ADC has devoted its business to providing more models of dryers that perform better than any others. The result of this single-minded pursuit is well recognized by the ADC symbol, which is the hallmark that is trusted by laundries worldwide for total quality, the kind of quality that has helped establish American Dryer Corporation as the world’s largest sole manufacturer of commercial laundry dryers.

 For more information on American Dryer Corporation, their products and services,

Editorial May 2010

Mountain Electronics Celebrates 10 Years of Laundry Electronics Repair

   Mountain Electronics, Inc. is celebrating its tenth year in the coin-op and OPL electronics repair industry this month.   “We’ve come a long way in a seemingly short period of time,” says Mountain Electronics President, George Brasington.   “I’m proud that we are able to stay on the cutting edge of technology.  The computer boards continue to change and get more complicated every year, but our talented technicians love nothing more than figuring out the inner workings of a new control board, and creating a new test simulator that reproduces every function of the machine.  But recently we’ve grown in more ways than just the number of test simulators on the shelf.” 
     Over the past year, Mountain Electronics has expanded its facility, staff, and operations in order to meet customer demand for high quality, affordable computer board repairs.  Last spring, Mountain Electronics doubled its facility size in order to expand the shipping and receiving departments, and add more tech rooms.  

  Two full-time technicians were hired this past year.  Lucy Doll, who has many years of customer service experience, was recruited as Office Manager last fall.  As the number of incoming shipments has steadily increased, Miles Dreyer was hired this spring to manage the Receiving Department.  “We feel so blessed to have been able to expand and employ more people during such hard economic times” says Vice President, Whitney Brasington.

     Mountain Electronics, nestled in the heart of the beautiful Blue Ridge Mountains in western North Carolina, sits below the summit of Mt. Mitchell, the highest peak east of the Mississippi River.   This beautiful location inspires the staff of Mountain Electronics to maintain peak performance in providing excellent customer service, reliable repairs, and quick turnaround times.  For more information, visit our website at www.mountain-electronics.com for more information, or call us at 800-370-6053.

 FOR IMMEDIATE RELEASE;

Martha Paradis
 American Dryer Corporation
 Marketing Manager
T. 508.678.9000
E. mparadis@amdry.com

American Dryer Corporation Hires Western Regional Sales Manager

 Fall River,Massachusetts – April 23, 2010 — American Dryer Corporation is pleased to announce the appointment of Paul Valentine as Western Regional Sales Manager. Valentine will be based out of Denver, Colorado and will be responsible for overseeing ADC’s expansive distribution network throughout the Western United States and all of Canada. Most recently Valentine was Regional Sales Manager for a valve manufacturer working with independent representative agencies and wholesale distribution throughout Western United States, Mexico and Canada. Paul brings with him over 20 years of sales and management experience in a manufacturing environment. He is a veteran of the United States Navy and holds a bachelor’s degree in economics from Miami of Ohio University.

Tony Regan, ADC’s Senior Vice President of Sales and Marketing, said “Paul’s sales and management experience in a large distribution network makes him the perfect choice to lead our sales efforts in the Western region and Canada. Paul has an excellent understanding of business development and what it takes to help our customers succeed.”

About ADC

American Dryer Corporation is the leading manufacturer of ground-breaking and energy-efficient drying solutions for commercial coin-operated, on-premise and industrial laundry markets in 90 countries worldwide. ADC is pioneer and is devoted to revolutionizing the dryer industry. The result of this single-minded pursuit is a brand that is trusted by laundries worldwide for innovative and quality dryers and a reputation that has established American Dryer Corporation as the world’s largest sole manufacturer of commercial laundry dryers.

To find out more about American Dryer Corporation and its complete line of commercial and industrial laundry dryers, visit www.amdry.com or call 508-678-9000.

            # # #

 All Laundromat attendants are required to maintain a clean and well-kept Laundromat at all times. It is the responsibility of the attendant to inform _____________with any change machine problems or other important issues that you may not be able to handle. Each store has different ways of handling change money for customers and you will be trained according to the policies of where you are employed. Providing change to our customers is very important and should be done so in a courteous manner. All change money is the property of ____________. These funds are not to be used for personal use.

Many times a machine will malfunction and will require the attendant to satisfy the customer. Posting an out of service ticket with a detailed explanation of the problem on the machine is required. Any necessary refunds given to the customer will require a refund ticket to be completed and placed with your change money, which will be returned weekly as well as audited. Customer service and satisfaction is extremely important and you are expected to provide superior service at all times when representing _________________.

Dependability is essential to your position with _____________. You are required to report to work on time; however, if there are times a problem arises you are expected to call the store PRIOR to being late. In the event, you become ill you are required to make arrangements to cover your shift and immediately call management.

The cleanliness of the Laundromat is as important as maintaining superior service. You will find the expectations listed of this requirement within this handbook as well as posted at each location.

Each new hire is on probation for 90 days, after 90 days your performance will be evaluated. If you have successfully performed your duties according to the expectations of ________, you will be considered a permanent hire.

Signature of employee________________________________Date____

It is very important that customers only put good straight bills with no apparent defects into the change machines. We do not change 50’s or 100-dollar bills for customers.

Some customers will require assistance with the change machines. The currency must be inserted correctly and usually only straight bills will be accepted. Occasionally a tattered bill will jam the machine, and stop working. Always watch for the out of service light that alerts the change machine is not working. Any out of service change machine will need to be reported to _______________immediately.

Many times customers may claim they have lost money in the change machine, video games, coke machines etc. It is the policy of __________ to refund money as courteously as possible. However, you must be aware of the customer that always has a problem. Anyone losing a 20$ bill should be reported immediately to either ________________.

• Daily Cleaning Guide  

   Both the ladies and men’s rooms must be cleaned several times per day. You will be trained to do so at the beginning of your employment. The bathrooms will need to be cleaned at the end of you shift just prior to leaving.

  Trash
   
   
   

   

  Trashcans are required to be emptied whenever full throughout your shift. You will need to be sure all trashcans are emptied just prior to the end of your shift. You can simply dump trash into the outside Dumpster while retaining the garbage bags. There is no need to continually change the bag, until it is necessary.
   
  Floors
   

   Keeping the floor clean and DRY at all times is extremely important! A dirty floor makes the whole mat look dirty. Constant sweeping of the floor is necessary. You will also be required to vacuum the floor mats at the entrance of the store.

   
   

   

  Washers
   

   All washers will need to be cleaned throughout the shift and you will be trained to do so. There should be emphasis placed on the soap dish of the front loaders and the tops of the top load washers.

  Dryers & Store doors
  
   Dryer windows as well as the front store doors should be cleaned with Windex, prior to the end of your shift.

  Lint drawers must be cleaned at the end of each shift. — VERY IMPORTANT!

  Seats and folding tables
   
   
  Keep these areas neat and clean at all times.
  Straighten any magazines that are in the area.

   

  Videos and Vending machines

   
  Clean all glass with Windex and surrounding area of machine with a damp cloth

  Walls, Ceilings, Baseboards, TVs

  Due to the tremendous amount of lint the dryers produce, the walls, ceilings, baseboards and TV’s get very dusty. When there is a lag in customers is the perfect time to dust the walls and surrounding areas.

  Extra Amenities
   

   Opening the doors for the customers and carrying out bags of laundry to customer cars is appreciated greatly by our customers. Finding an empty buggy for a customer as well as a washer or dryer not in use is good customer service.

  Many times, we have new customers that may have that look of confusion and this is your signal to address the customer and assist in any way possible.

  Cleaning duties/expectations

   

  Customer Assistance providing change for our customers is an important, service we provide. Many customers will bring in larger bills and will need to change these bills for 1’s and 5’s.

  It is very important that customers only put good straight bills with no apparent defects into the change machines. We do not change 50’s or 100-dollar bills for customers. Some customers will require assistance with the change machines. The currency must be inserted correctly and usually only straight bills will be accepted. Occasionally a tattered bill will jam the machine, and stop working. Always watch for the out of service light that alerts the change machine is not working. Any out of service change machine will need to be reported to _______________immediately.

  Many times customers may claim they have lost money in the change machine, video games, coke machines etc. It is the policy of __________ to refund money as courteously as possible. However, you must be aware of the customer that always has a problem. Anyone losing a 20$ bill should be reported immediately to either ________________.

  Daily Cleaning GuideBathroomsBoth the ladies and men’s rooms must be cleaned several times per day. You will be trained to do so at the beginning of your employment. The bathrooms will need to be cleaned at the end of you shift just prior to leaving.

  Trash

   

  Trashcans are required to be emptied whenever full throughout your shift. You will need to be sure all trashcans are emptied just prior to the end of your shift. You can simply dump trash into the outside Dumpster while retaining the garbage bags. There is no need to continually change the bag, until it is necessary.

  Floors
  
    Keeping the floor clean and DRY at all times is extremely important! A dirty floor makes the whole mat look dirty. Constant sweeping of the floor is necessary. You will also be required to vacuum the floor mats at the entrance of the store.
  Washers
  
    All washers will need to be cleaned throughout the shift and you will be trained to do so. There should be emphasis placed on the soap dish of the front loaders and the tops of the top load washers.
  Dryers & Store doors
  
    Dryer windows as well as the front store doors should be cleaned with Windex, prior to the end of your shift.

  Lint drawers must be cleaned at the end of each shift. — VERY IMPORTANT!

  Seats and folding tables
  
    Keep these areas neat and clean at all times.

  Straighten any magazines that are in the area.

  Videos and Vending machines

   

  Clean all glass with Windex and surrounding area of machine with a damp cloth

  Walls, Ceilings, Baseboards, TVs

  Due to the tremendous amount of lint the dryers produce, the walls, ceilings, baseboards and TV’s get very dusty. When there is a lag in customers is the perfect time to dust the walls and surrounding areas.

  Extra Amenities Opening the doors for the customers and carrying out bags of laundry to customer cars is appreciated greatly by our customers. Finding an empty buggy for a customer as well as a washer or dryer not in use is good customer service.

  Many times, we have new customers that may have that look of confusion and this is your signal to address the customer and assist in any way possible.

  TOP LOAD WASHERS

   

   These washers are the commercial version of the home use washer. These washers are designed to wash approximately 12-14lb of dry clothing.

  Many customers tend to overload these types of washers, and it is essential for the attendants to watch for this. Too many clothes in this type of washer will reduce the performance of the washer. Overloading causes several mechanical issues as well.

   Comforters, Spreads, pillows, and sleeping bags are NOT to be laundered in this type of machine. Many times customers will use these machines and overload them.

   This is a huge problem in many of the stores. The attendant will need to instruct the customer that the amount of clothing is too much for the top load washer to take. An overloaded machine will not cover the clothing with enough water in order to launder efficiently.

  Many times, you will find a customer will complain that the soap has not dissolved and some of their clothing is not wet; this is because there were too many clothes in the washer.

  There are times when you will hear a screeching noise and you will need to stop what you are doing and inspect the top load washers to find the machine that is making this noise.

   Because it is overloaded, the machine will not agitate nor spin efficiently, and the belt is burning. The attendant will need to explain that this is not an acceptable way to use the machine. Overloading a top load washer will reduce the life of the machine, and more importantly not clean clothes efficiently.

  Once you find a washer that has been overloaded and in the middle of a cycle, you are to assist the customer with removing ½ of the clothing and place in another machine. The cost of the washer is the responsibility of the customer, as is re-washing clothes because the customer overloaded the machine.

  It is best to try to watch for the customers that overload and stop them before the wash begins. When clothes are removed in mid cycle, water will get on the floor.

  It is extremely important when there is water on the floor it is immediately mopped up and place the “caution” wet floor signs in that area.

  The top load washer easily gets unbalanced during the spin cycle. There is a light on the front of the direction panel. Anytime you notice this, lift the lid and redistribute the clothes evenly in the tub.

  There are six different cycles to choose from on the top load washer. The average cycle time is 30 minutes.

  • The button for WHITES will use a HOT wash and a COLD rinse.

  • The button for COLORS will use a WARM wash and a COLD rinse.

  • The button for BRIGHT COLORS will use a COLD wash and a COLD rinse.

  • The button for PERMANENT PRESS will use a WARM/COLD water wash and a COLD rinse.

  • The button for DELICATES will use a WARM wash and a COLD rinse, little agitation and a shorter wash cycle.

  • The button for WOOL will use a COLD wash and a COLD rinse, little agitation and a shorter wash

  Any machine that malfunctions should be tested personally by the attendant on duty. Always accommodate the customer, but always check the machine PRIOR to placing an out of service tag on the machine.

   Many times customers do not use the machine correctly and make complaints when there is nothing wrong with the machine. Use the change money to run a washer through a cycle in the event you are unsure as to what the problem is.

  If you find a problem, clearly write the issue on an out of service ticket, date and initial. Place the out of service ticket on the machine (and write up a refund ticket for your petty cash/attendant money) to avoid any further use until the machine can be repaired.

  FRONT LOAD WASHERS

  There are many different sizes of front load washers at each store. There are some 18lb, 25lb 35,1b, 50lb, 55lb and ___________currently has two 80lb front load washers. These washers earn the highest revenue and are used by the highest percentage of customers.

  These machines are easy to use and require very little monitoring. These machines do not have overloading problems however; there are some things to learn regarding these machines.

  • Many times customers add too much soap. It is hard to train them not to use so much. However, when there is a tremendous amount of suds still within the rinse cycle, the customer may purchase DOWNEY. The Downey product will immediately cut the suds.

  • There are times when a customer will add soap AFTER the washer has filled up, and stopped flowing in the soap dish. Simply add water to a clean bucket and pour directly into the soap dispenser.

  • Quarters will not be accepted if the door is not correctly shut.

  • Water may sometimes leak from the door if an article of clothing is caught within the door gasket. If the leak is bad, turn the washer off at the breaker box, wait a few minutes and open the door, rearrange the clothing and restart the machine.

  • Many times customers will leave the premises and another customer will want the use of that machine. If there are no other machines available, it is the policy of __________that we remove the clothes for other customer use. Any clothes that are taken from machines should be placed in a back area for safe keeping until the customer returns.

  • There are times when a machine may be “stuck” in the wash cycle or the rinse cycle and the machine will not continue the cycle. (Memo on how to clean dump valve) Turn the power off at the breaker box for this certain machine, remove the clothing for the customer, and restart another machine for them. Leave the power off and the machine out of service stating the problem, date and initials.

  —If there are more than 2-3 large front load washers placed out of service during your shift it is very important you contact __________and inform them of the malfunctions.

  DRYERS

    The most important factor with the dryers is that the dryers should be inspected PRIOR to a customer placing their clothes to be dried. It is the responsibility of the customer to do so, however, when walking through the Laundromat you should always look in the dryer drums.

  A constant problem is the dryer sheets that fall from clothing after use. Constant sweeping of the floor as well as picking these items from the floor is necessary to do throughout your shift.

  Many times a customer will say a dryer is not hot. This is usually because the temperature setting is not accurately set. However, some dryers may need the lint screen cleaned out to reach the maximum potential for heating.

  There are times when a customer may claim a dryer had a crayon, pen or other foreign object in the dryer that has damaged their clothes. The customer is usually, highly upset and this will require your best customer service skills in order to maintain control. It is the policy of _______ to immediately call ____________. If for some reason neither of them can be reached you are to retain the clothes, and get the name and number of the customer (we will ALWAYS assist the customer in attempting to remove this type of problem, in some cases compensate the customer if ______is responsible). You are required to check the dryer for any objects and place out of order until someone can verify there are no problems or objects still within the dryer drum.

  Clothes left in the dryer by customers who leave the premises will need to be removed and the same procedures followed as with clothes left in the washers.

  –Try not to remove customer clothes unless there are no other machines available. Customers in general do not like others to touch their clothes