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We want to offer all sides of a product review. However, we have seen reviews based on misinformation and no personal experience with the product, therefore misinforming those reading. We appreciate all opinions and we encourage the positives and the negatives.
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Thank you all,
FOR IMMEDIATE RELEASE
FOR IMMEDIATE RELEASE
Fall River, Massachusetts–April 18, 2007– American Dryer Corporation (“ADC”) recently launched its Dryer Doc webpage, which allows laundry operators to get answers to their service questions in the form of an emailed Dryer Diagnosis. Designed to fill the need of operators who are too busy to listen to a detailed explanation on the phone, the Dryer Doc webpage is a direct link to one of ADC’s veteran service technicians–Mark Malky. “Dr.” Malky brings 20 years of experience and a thorough knowledge of the AD and Solaris lines to this exciting new role.
“With Mark’s knowledge base and his lightening quick responsiveness, ADC’s end users now can enjoy an industry-leading level of service at no cost,” said John Olsen, Vice President of Sales & Marketing at ADC.
The key benefits of this new interface are the timeliness and breadth of information in the responses. Of course, most AD and Solaris line machines now come equipped with self-diagnostic microprocessor controls that quickly alert operators to an array of standard issues, such as a need to empty the lint tray. Given ADC’s 40-year history of manufacturing dryers that have consistently led the industry in dependability and longevity, many of ADC’s dryers that pre-date computer controls are still in use around the world. The portal to the Dryer Doc gives these longtime ADC customers a way to consult with an expert anytime.
Not only does ADC design the newest technology and manufacture the most innovative dryers, but also assists its distributors in the customer service arena. Visit www.amdry.com/dryerdoc to see ADC’s latest innovation in customer service.
American Dryer Corporation designs and manufactures energy-efficient drying solutions for commercial coin-operated, on-premise and industrial laundry markets in over 90 countries worldwide. ADC devotes its business to providing more models of dryers that perform better than any others. The result of this single-minded pursuit is well recognized by the ADC symbol, which is the hallmark that is trusted by laundries worldwide for total quality. It is this quality that has helped establish American Dryer Corporation as the world’s largest sole manufacturer of commercial laundry dryers. ADC’s Solaris line is available in sizes ranging from 20 lb to 75 lbs. and its traditional AD line is available in sizes ranging from 20 lbs. to 460 lbs. For specific information visit www.amdry.com.
American Dryer Corporation
(508) 678-9000 x349