This is a really sore point with me. Whoever came up with this term was a P. T. Barnum type of low life snake oil salesman. Let us look at this a bit. To get milk from a cow, you have to put quality feed in one end, and then clean up the mess that comes out of the other. You have to milk them regularly and routinely. They have to be kept healthy to be productive. They need to have shelter, water, and some serious care. In other words, the cow is a lot of work!!
So where do so many people come off saying that a laundromat is a “cash cow”? As if all you had to do was go in and rake in the money once in awhile. Perhaps that is the problem with the perception of the industry by those on the outside. Those who are hard working and conscientious, about running a clean, smooth operation, that serves a community need, and make a bit in the process are being short changed by so many who dash in, thinking they can invest a bit of loose change, ( and of course always wanting to do it with someone else’s capital! Heaven forbid they put any of their own assets at risk!), make a lot of money and then get out. Leaving the wreckage behind them.
A famous Sci-Fi writer, Robert Heinlein, had a common theme recurring in many of his works. At one point, a character had a banner displayed over his castle with the following:
There Ain’t No Such Thing As A Free Lunch!!
Truly words for the wise to live by. Nothing is free. You get what you pay for. There is more to the value of a transaction than the sale price. Oh, you may get a bit of a break now and again, but nothing you can count on to happen when you need it. If you want a good deal on machines, expect to pay for it. Put too much pressure on your supplier for “freebies” and you know the cost will show up somewhere down the line. Either in hidden costs, or a lack of service & attention when you need it, or just in the lack of quality. But be sure that somewhere, somehow, there will be an accounting.
This is true of any endeavor, but it seems that laundromats get a lot undue bad press because of this. There really are those who think that they can open a laundromat, that it will run itself and they can just drop by now and again. There are way too many like that already!!
I know I am preaching to the choir here, after all, the fact that you do participate in coinwash.com already indicates that you are taking a pro-active stance in the operation of your business. But you have no idea how frustrating it is to deal with the daily calls of those who do not treat their laundry as a serious business. For those of you who do, take a bow!! You have worked for it, and deserve one!! And I applaud each of you!