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Archive for January, 2014

Electrolux expands North American headquarters in Charlotte, North Carolina.

Friday, January 17th, 2014

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For Immediate Release
Laundrylux Contact: Dawn Nagle
VP Creative Services, Marketing Director
(800)645-2205 / dnagle@laundrylux.com

Electrolux expands North American headquarters in Charlotte, North Carolina. 

 

This expansion, the second in three years, ELXNAHeadquarterssmallerwill help support the Electrolux Professional and Wascomat commercial laundry equipment brands as they continue to grow in North America.  

January 6, 2013 – Electrolux will invest $85 million in a 20-year lease agreement, as part of the development of a second building adjacent to its existing headquarters.

The new six-floor, 375,000-square-foot building featuring LEED certification and solar panels, is needed to meet Electrolux’s 3-year plan to hire 810 new employees. The jobs are in the areas of research and development, marketing, design, engineering, supply chain, finance, IT and executive management.

“We are excited to see Electrolux expanding as Electrolux Professional and Wascomat laundry equipment brands continue to rapidly gain market share in North America,” states Neal Milch, Laundrylux CEO. “Electrolux is a global leader in sustainability and innovation, and we are proud to have our distributors come to Electrolux North America’s world-class facility for hands on product training.  This expansion further illustrates the company’s commitment to its customers and partners.”

About Laundrylux®
Laundrylux distributes Electrolux professional and Wascomat commercial laundry products in North America through its extensive distributor network.  The company offers state-of-the-art commercial laundry and wetcleaning equipment for the vended / coin and OPL markets, as well as financing and marketing support.  Electrolux and Wascomat products are world-renowned for exceptional quality, durability, and water and energy efficiency. To learn more, visit www.laundrylux.com


Information for prospective Laundromat buyers.

Monday, January 6th, 2014
You never pay more than 3 to3.5 X the net.

 

Always be ready to walk away.

 

How far are the closest Laundromats?

 

You must look at the Tax returns for the past 3 yrs.
No one would lie to the taxman and say they are making more.

 

Everyone tells everyone they take from the top.
This is wrong and should not even be taken into consideration.

 

To me that’s a RED flag!

 

Don’t go into this unless you are ready to work hard. This is not an easy job. You don’t just collect Quarters!

 

I tell people to go to the Laundromat they are looking to buy, with a bunch of towels to be washed and dried.

 

Don’t open your mouth. Sit and watch.
Plan on staying there a while. Be a FLY on the wall.

Watch, look, and listen. Remember, no matter how hard it is don’t talk to anyone there.

It’s not fair to the seller or to their employees.
Now I don’t mean for you to go just one time. I am telling you to do this for at least a week or two. (Maybe every third day).

 

If you do buy this Laundromat, believe me you will be spending more time there then a week or two.

You are spending your hard earned MONEY.

Try not to be an obvious neophyte

Good luck.

This is only my opinion. You do what you think is right; Follow your business instincts.

Coinwash.com

 

 

The Financials

 

Seller’s stated Profit and  Loss Statement
 Water Bills (last 12 months)
 Electric Bills (last 12 months)
Gas Bills (last 12 months)
 Parts? Receipts on repairs? Service Contracts?

Tax Filings?

The Assets

Washers and Dryers / Make,Model / Yr / PriceVend  Water Heater(s)  Condition of Floors Condition of Counters / Tables for Folding.Vending MachinesSoda MachineSoap MachineCandy (Gum/Bulk) MachinesPay Phone

Video Games

Changer Machines

# of Carts/ Baskets

Alarm System

Which Alarm Company is being used?

What type of service is in place?

Can I see the contracts?

Vending

Which machines are owned?Which machines are leased?Vending Lease Contracts/Agreements?

Service

Who has been providing equipment upkeep and service?Receipts?Any Contracts/Agreements?Who has been supplying vending goods? Soda?Who supplies the video games?contracts? Agreements? What’s the cut?

Insurance

Liability InsuranceHazard InsuranceCurrent Insurance Carrier? Any problems with insuring the place? Get the current insurance contract, check for clauses.

The Employees

# Of EmployeesHours and PayContract Personnel?  Salaried?  Hourly?  DutiesAre they willing to stay on after purchase?How long have they been contracted/employed?
The Legal and Corporate Issues
Accounting FeesCPA Costs Annual / Quarterly ReportsLegal Fees?Business License Cost

The Company’s Contracts and Leases

Vending Contracts/Agreements?Supplier Contracts/Agreements?Video Game Contracts/Agreements?Alarm/Security Company Contract/Agreements?Any Insurance Contracts/Agreements?Property Lease Contract/Agreements?Equipment Service Contracts/Agreements?

Property Lease

CAM Fees – cost / what is included in the CAM Feeshow are CAM fees divided amongst tenants?
Who determines CAM fees and items?   What percentage of fluctuations in CAM fees inthe past or foreseeable in the future?
Can I get a breakdown of the CAM/ RE Insurance / RE Tax?What is personal property tax?  Current Lease

Lease Increase Rate

Lease Expiration/Options

Lease Deposit

 

  The Suppliers
1. Vending Suppliers? Any Contracts?

 

 

Laundromat job description

Saturday, January 4th, 2014

Trash

 

Trashcans are required to be emptied whenever full throughout your shift. You will need to be sure all trashcans are emptied just prior to the end of your shift. You can simply dump trash into the outside Dumpster while retaining the garbage bags. There is no need to continually change the bag, until it is necessary.

 

Floors

 

Keeping the floor clean and DRY at all times is extremely important! A dirty floor makes the whole mat look dirty. Constant sweeping of the floor is necessary. You will also be required to vacuum the floor mats at the entrance of the store.

 

Washers

 

All washers will need to be cleaned throughout the shift and you will be trained to do so. There should be emphasis placed on the soap dish of the front loaders and the tops of the top load washers.

Dryers & Store doors.

 

Dryer windows as well as the front store doors should be cleaned with Windex, prior to the end of your shift.

Lint drawers must be cleaned at the end of each shift. — VERY IMPORTANT!

 

Seats and folding tables

 

Keep these areas neat and clean at all times.
Straighten any magazines that are in the area.Videos and Vending machines
Clean all glass with Windex and surrounding area of machine with a damp cloth
Walls, Ceilings, Baseboards, TVs

Due to the tremendous amount of lint the dryers produce, the walls, ceilings, baseboards and TV’s get very dusty. When there is a lag in customers is the perfect time to dust the walls and surrounding areas.

 

Extra Amenities

 

Opening the doors for the customers and carrying out bags of laundry to customer cars is appreciated greatly by our customers. Finding an empty buggy for a customer as well as a washer or dryer not in use is good customer service.

Many times, we have new customers that may have that look of confusion and this is your signal to address the customer and assist in any way possible.

 

 

Cleaning duties/expectations

 

Customer Assistance providing change for our customers is an important, service we provide. Many customers will bring in larger bills and will need to change these bills for 1’s and 5’s.
It is very important that customers only put good straight bills with no apparent defects into the change machines. We do not change 50’s or 100-dollar bills for customers. Some customers will require assistance with the change machines. The currency must be inserted correctly and usually only straight bills will be accepted. Occasionally a tattered bill will jam the machine, and stop working. Always watch for the out of service light that alerts the change machine is not working. Any out of service change machine will need to be reported to _______________immediately.

Many times customers may claim they have lost money in the change machine, video games, coke machines etc. It is the policy of __________ to refund money as courteously as possible. However, you must be aware of the customer that always has a problem. Anyone losing a 20$ bill should be reported immediately to either ________________.
Daily Cleaning GuideBathroomsBoth the ladies and men’s rooms must be cleaned several times per day. You will be trained to do so at the beginning of your employment. The bathrooms will need to be cleaned at the end of you shift just prior to leaving.

 

Trash

 

Trashcans are required to be emptied whenever full throughout your shift. You will need to be sure all trashcans are emptied just prior to the end of your shift. You can simply dump trash into the outside Dumpster while retaining the garbage bags. There is no need to continually change the bag, until it is necessary.

 

Floors

 

Keeping the floor clean and DRY at all times is extremely important! A dirty floor makes the whole mat look dirty. Constant sweeping of the floor is necessary. You will also be required to vacuum the floor mats at the entrance of the store.

 

 

Washers

 

All washers will need to be cleaned throughout the shift and you will be trained to do so. There should be emphasis placed on the soap dish of the front loaders and the tops of the top load washers.

 

Dryers & Store doors

 

Dryer windows as well as the front store doors should be cleaned with Windex, prior to the end of your shift.
Lint drawers must be cleaned at the end of each shift. — VERY IMPORTANT!

 

Seats and folding tables

 

Keep these areas neat and clean at all times.
Straighten any magazines that are in the area.

Videos and Vending machines

Clean all glass with Windex and surrounding area of machine with a damp cloth

Walls, Ceilings, Baseboards, TVs

Due to the tremendous amount of lint the dryers produce, the walls, ceilings, baseboards and TV’s get very dusty. When there is a lag in customers is the perfect time to dust the walls and surrounding areas.

Extra Amenities Opening the doors for the customers and carrying out bags of laundry to customer cars is appreciated greatly by our customers. Finding an empty buggy for a customer as well as a washer or dryer not in use is good customer service.
Many times, we have new customers that may have that look of confusion and this is your signal to address the customer and assist in any way possible. TOP LOAD WASHERS These washers are the commercial version of the home use washer. These washers are designed to wash approximately 12-14lb of dry clothing. Many customers tend to overload these types of washers, and it is essential for the attendants to watch for this. Too many clothes in this type of washer will reduce the performance of the washer. Overloading causes several mechanical issues as well. Comforters, Spreads, pillows, and sleeping bags are NOT to be laundered in this type of machine. Many times customers will use these machines and overload them. This is a huge problem in many of the stores. The attendant will need to instruct the customer that the amount of clothing is too much for the top load washer to take. An overloaded machine will not cover the clothing with enough water in order to launder efficiently. Many times, you will find a customer will complain that the soap has not dissolved and some of their clothing is not wet; this is because there were too many clothes in the washer.

There are times when you will hear a screeching noise and you will need to stop what you are doing and inspect the top load washers to find the machine that is making this noise. Because it is overloaded, the machine will not agitate nor spin efficiently, and the belt is burning. The attendant will need to explain that this is not an acceptable way to use the machine. Overloading a top load washer will reduce the life of the machine, and more importantly not clean clothes efficiently. Once you find a washer that has been overloaded and in the middle of a cycle, you are to assist the customer with removing ½ of the clothing and place in another machine. The cost of the washer is the responsibility of the customer, as is re-washing clothes because the customer overloaded the machine. It is best to try to watch for the customers that overload and stop them before the wash begins. When clothes are removed in mid cycle, water will get on the floor. It is extremely important when there is water on the floor it is immediately mopped up and place the “caution” wet floor signs in that area.

The top load washer easily gets unbalanced during the spin cycle. There is a light on the front of the direction panel. Anytime you notice this, lift the lid and redistribute the clothes evenly in the tub.

 

There are six different cycles to choose from on the top load washer. The average cycle time is 30 minutes.

 

• The button for WHITES will use a HOT wash and a COLD rinse.
• The button for COLORS will use a WARM wash and a COLD rinse.
• The button for BRIGHT COLORS will use a COLD wash and a COLD rinse.
• The button for PERMANENT PRESS will use a WARM/COLD water wash and a COLD rinse.
• The button for DELICATES will use a WARM wash and a COLD rinse, little agitation and a shorter wash cycle.
• The button for WOOL will use a COLD wash and a COLD rinse, little agitation and a shorter wash cycle.

Any machine that malfunctions should be tested personally by the attendant on duty. Always accommodate the customer, but always check the machine PRIOR to placing an out of service tag on the machine. Many times customers do not use the machine correctly and make complaints when there is nothing wrong with the machine. Use the change money to run a washer through a cycle in the event you are unsure as to what the problem is. If you find a problem, clearly write the issue on an out of service ticket, date and initial. Place the out of service ticket on the machine (and write up a refund ticket for your petty cash/attendant money) to avoid any further use until the machine can be repaired.

 

FRONT LOAD WASHERS

 

There are many different sizes of front load washers at each store. There are some 18lb, 25lb 35,1b, 50lb, 55lb and ___________currently has two 80lb front load washers. These washers earn the highest revenue and are used by the highest percentage of customers. These machines are easy to use and require very little monitoring. These machines do not have overloading problems however; there are some things to learn regarding these machines. • Many times customers add too much soap. It is hard to train them not to use so much. However, when there is a tremendous amount of suds still within the rinse cycle, the customer may purchase DOWNEY. The Downey product will immediately cut the suds.

• There are times when a customer will add soap AFTER the washer has filled up, and stopped flowing in the soap dish. Simply add water to a clean bucket and pour directly into the soap dispenser.

• Quarters will not be accepted if the door is not correctly shut.

• Water may sometimes leak from the door if an article of clothing is caught within the door gasket. If the leak is bad, turn the washer off at the breaker box, wait a few minutes and open the door, rearrange the clothing and restart the machine.

• Many times customers will leave the premises and another customer will want the use of that machine. If there are no other machines available, it is the policy of __________that we remove the clothes for other customer use. Any clothes that are taken from machines should be placed in a back area for safe keeping until the customer returns.

• There are times when a machine may be “stuck” in the wash cycle or the rinse cycle and the machine will not continue the cycle. (Memo on how to clean dump valve) Turn the power off at the breaker box for this certain machine, remove the clothing for the customer, and restart another machine for them. Leave the power off and the machine out of service stating the problem, date and initials.

—If there are more than 2-3 large front load washers placed out of service during your shift it is very important you contact __________and inform them of the malfunctions.

DRYERS

 

The most important factor with the dryers is that the dryers should be inspected PRIOR to a customer placing their clothes to be dried. It is the responsibility of the customer to do so, however, when walking through the Laundromat you should always look in the dryer drums. A constant problem is the dryer sheets that fall from clothing after use. Constant sweeping of the floor as well as picking these items from the floor is necessary to do throughout your shift.

Many times a customer will say a dryer is not hot. This is usually because the temperature setting is not accurately set. However, some dryers may need the lint screen cleaned out to reach the maximum potential for heating.

There are times when a customer may claim a dryer had a crayon, pen or other foreign object in the dryer that has damaged their clothes. The customer is usually, highly upset and this will require your best customer service skills in order to maintain control. It is the policy of _______ to immediately call ____________. If for some reason neither of them can be reached you are to retain the clothes, and get the name and number of the customer (we will ALWAYS assist the customer in attempting to remove this type of problem, in some cases compensate the customer if ______is responsible). You are required to check the dryer for any objects and place out of order until someone can verify there are no problems or objects still within the dryer drum.

Clothes left in the dryer by customers who leave the premises will need to be removed and the same procedures followed as with clothes left in the washers.

–Try not to remove customer clothes unless there are no other machines available. Customers in general do not like others to touch their clothes

 

 

 

 


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