FOR IMMEDIATE RELEASE
Florida Couple Named Huebsch® Store Owners of the Quarter
Upgrade to innovative machines creates profit and enhanced customer experience
RIPON, Wis. – (Nov. 12, 2014) – Huebsch®, the expert in commercial laundry efficiency, has named Chance and Janine Stone the latest recipients of the Store Owner of the Quarter award for their laundromat, Tropical Laundry, 1525 Nova Rd. in Holly Hill, Florida.
Introduced this year, the award recognizes Huebsch store owners who have excelled in entrepreneurism, technology adoption, innovation and superior customer and community service.
New to the laundry industry, but with previous experience running a small business, the Stones purchased the space that is now Tropical Laundry in 2011. The investment intended to allow for more time with the couples’ two children while capturing Janine’s previous income. Unfortunately, the reality was that the family was spending up to 20 hours a week maintaining dated machines. The couple realized that one of the keys to owning a profitable laundromat is having quality, reliable equipment.
“We were not running the business as efficiently as we could have been,” recounts Chance. “Customers and employees were aggravated, and I finally got to a point where I was fed up too. We recognized the need to upgrade our equipment for the long-term success of our business.”
Savings potential and durable, American-made equipment and parts attracted the Stones to Huebsch products. They worked with authorized distributor Commercial Laundries of West Florida to replace the old Wascomat® equipment nearly machine-for-machine with Huebsch. Meanwhile, the Stones partnered with Huebsch Financial Services to draw up finance solutions tailored to their unique business goals and needs.
After a month of renovations, the Stones reopened their laundromat for business in March 2014. Customers are now greeted by 65 brand new Huebsch machines, the majority of which are equipped with innovative Galaxy™ 600 controls.
“Since the upgrade, we’ve had so many compliments from our patrons that equipment is so shiny, so new, so precise. It’s almost like they can’t believe we did this for them,” says Chance. “By upgrading to Huebsch, our customer’s experience has improved dramatically.”
In addition to a more pleasing customer experience, more reliable machines have cut the time Chance and Janine spend at the store to six hours a week, which they dedicate to growing the wash and fold business. Furthermore, the more efficient machines have slashed the Stone’s water bill by nearly $2,000 per month.
“By making the investment in new equipment, the Stones turned a dated, inefficient store into a modern one that better supports their family and customers’ needs,” Kathryn Q. Rowen, Huebsch North American sales manager, said. “We are delighted Chance and Janine turned to Huebsch to help make their dream of owning a profitable laundromat a reality.”
“Huebsch was the right partner to help our family transform Tropical Laundry into the successful business we knew it could be, while allowing us to improve our customer experience and achieve the work-life balance we’ve wanted for so long,” adds Chance.
To read more about the Stone’s success story, and the stories of previous Huebsch Store Owner of the Quarter recipients, visit Huebsch.com/News/Store-Profiles.
Media contact: Marit Harm, 414.292.0217 or email@example.com
Since 1907, Huebsch has manufactured durable commercial laundry equipment engineered for efficiency, reliability and optimal performance. Commercial laundry is our only focus and we back our equipment with an industry-leading warranty. Throughout our decades in the commercial laundry business we have continually innovated. We now produce some of the most efficient and cost-effective washers and tumble dryers in the world. Our equipment is supported by a network of knowledgeable distributors and service professionals. Our customers further benefit from an extensive set of financing options provided by Huebsch Financial. Huebsch is part of the Alliance Laundry Systems LLC family of brands. Alliance is the leading global manufacturer of commercial laundry equipment and provider of services to laundromats, multi-housing laundries and on-premises laundries. To learn more about Huebsch, visit Huebsch.com.