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The Laundromat Success Program™ helps you create a detailed plan to completely protect all aspects of your laundromat business.

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Archive for December, 2014

Benefits of Using Cameras in your Laundromat

Friday, December 5th, 2014





Larry Trapani
Brooks-Waterburn Corp
123 Frost St., Suite 204
Westbury, NY 11590
516-997-7957 Fax

Benefits of Using Cameras in your Laundromat

At Brooks Waterburn, we protect over 1,000 Laundromats nationwide.  With that level of customers and experience, we have settled our share of claims in both industries.

Without a doubt, the most frequent type of claim is the so called “Slip and Fall”.  In our office it represents 55% of all claims in the Laundromats.  Unfortunately, a rather large percentage of these claims are either completely false or the fault is clearly the customers.  We had one claim in a Laundromat that the mother of a young child was not paying attention as the child climbed on a chair and fell.  You, as business owner can do everything right, such as keeping floors clean or aisles clear and still suffer a loss.

These claims will lead to higher insurance premiums as well reduced coverage.  What’s a small business owner to do?  One solution is to employ a proactive strategy that uses of cameras and staff training.  While many stores already have cameras, employing the right strategy can go a long way to reducing claims and keeping your premiums down.  Here are some suggestions:LSP

  • Have cameras that cover your entire operation including “back of house”. (it goes a long way to prevent employee theft)
  • Save the data in your video feed as long as possible. (minimum 90 days)  The costs of camera equipment and data storage has gone down dramatically over the past several years.  It no longer is an expensive cost to maintain a quality video system.  The reason you should save data for at least 90 days is that claimant attorneys are waiting beyond the 30 day traditional data saving time to alert you of a potential claim.  Once the video feed is erased, your case is much weaker
  • Train your staff that if there is an incident, report it immediately. We suggest they fill out an Incident Report Form.  If you need a form, contact us and we’ll get you one.  Reporting the information while it is still fresh will ensure its accuracy.
  • Make sure your staff reports the incident to management as soon as possible. Once you are notified, review all videos available
  • Report any slip and fall incident to your insurance company or agent right away. Early reporting goes a long way to reduce the amount paid in a claim.  Sometimes it just takes a few dollars to make the claim go away.
  • Do not talk to any claimant attorney without the ok of your insurance company. Remember, these attorneys do this for a living.  They know how to get you to slip up and say the wrong thing.  You might have a claim once a year or so.  They are far better at this than you are!

Given today’s litigious society and the high cost of insurance, it pays to take some proactive steps to protect your business.  Of course Brooks Waterburn stands ready to assist you if you have any questions.  Feel free to reach out to us at 888-997-9801 or check out our website at

Speed Queen® Announces Results of Breast Cancer Awareness Fundraiser

Thursday, December 4th, 2014

Alliance Laundry Systems LLC
221 Shepard Street, P.O. Box 990
Alliance-logo-001Ripon, WI 54971-0990
Tel 800.223.8408
Fax 920.748.4477





committed to the Cuare Speed Queen







Speed Queen® Announces Results of Breast Cancer Awareness Fundraiser

Second annual partnership with the Breast Cancer Research Foundation raises $20,330 


RIPON, Wis. — (Dec. 4, 2014) — Speed Queen®, a leading manufacturer of home laundry Speed Queen - Pink Washer + Dryerequipment, today announced it has raised $20,330 to support breast cancer research and awareness as a result of a two-month partnership with the Breast Cancer Research Foundation® (BCRF) and the sale of limited-edition washers and dryers.


“In this second year of our partnership with BCRF surrounding Breast Cancer Awareness month, we set our fundraising goal even higher,” said Jay McDonald, Vice President of North American Home Laundry Sales for Alliance Laundry Systems. “With the help of our distributors, independent retailers and customers, we are pleased to donate nearly $4,000 more this year to an organization that is committed to finding a cure for the disease.”


In 2013, Speed Queen raised $16,500 for BCRF through the sale of a pink-accented washer or dryer over the course of two months. This year, Speed Queen once again partnered with BCRF between September 15 and November 15, donating $20 from every limited-edition machine sold to the Foundation and ultimately raising $20,330. The exclusive machines were available at select independent retailers across the country.

“We wouldn’t be able to support our more than 220 researchers working to prevent and cure breast cancer without the donations from partners like Speed Queen,” said Myra Biblowit, president and CEO of BCRF. “We have made great progress towards our goal of making the end of breast cancer a reality, and for that we are thankful.”

For more information about Speed Queen’s machines or about the company’s philanthropic initiative,
please visit or call 800.552.5475.

For more information regarding The Breast Cancer Research Foundation and how to join the fight against breast cancer, please visit


Media contact: Marit Harm, 414-292-0217,



About Speed Queen

Speed Queen offers innovative, reliable and energy-efficient washers and dryers for home laundry use.  For over 100 years, Speed Queen has dedicated itself to providing consumers with durable, commercial-grade home laundry machines that deliver a superior wash result. Speed Queen washers and dryers are manufactured in Ripon, Wis. where its parent company, Alliance Laundry Systems is based.  Alliance is a leading global manufacturer of laundry products for the commercial and home markets. To learn more, visit


About the Breast Cancer Research Foundation

The Breast Cancer Research Foundation (BCRF) advances the world’s most promising research to eradicate breast cancer in our lifetime. Founded by Evelyn H. Lauder in 1993, BCRF has raised more than $500 million to fuel discoveries in tumor biology, genetics, prevention, treatment, survivorship and metastasis. This year, they invested $45 million in the work of more than 200 researchers at leading medical institutions across six continents. By spending 91 cents of every dollar on research and public awareness, BCRF remains one of the nation’s most fiscally responsible charities. They are the only breast cancer organization with an “A+” from CharityWatch, and have been awarded a 4-star rating from Charity Navigator 12 times since 2002. To learn more, visit


Photo caption: Speed Queen has raised $20,330 to support breast cancer research and awareness as a result of its second annual partnership with the Breast Cancer Research Foundation.

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